What Shipping Methods Are Available?
We offer a full range of shipping options from 10 Over Surf Shop. These include 24 hour and 48 Royal Mail Tracked shipping, Next Day Delivery before 1pm and Overseas shipping. We also offer a "Click & Collect" option from our outlet in Newquay, Cornwall, TR72SX.
How do I place an Order?
Placing an order is simple, add products to your cart, following instructions to checkout. Add your customer information, shipping option and pay by using a credit card, debit card, PayPal, Apple Pay, Google Pay or by Klarna.
What do I Do If I Need To Return An Order?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at firstname.lastname@example.org. Please note that returns will need to be sent to the following address: 10 Tretherras Road, Newquay, Cornwall, TR72RA If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at email@example.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
What Payment Methods Are Accepted?
Payment methods include credit card, debit card, PayPal, Apple Pay, Google Pay or by Klarna.
Do You Ship Internationally?
Yes we ship internationally. Shipping rates can be seen at checkout.
About 10 Over Surf Shop
Is Buying On-Line Safe?
Yes it is very safe to buy online. Shopify, the platform 10 Over Surf has been built on is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify. We are very serious about securely hosting your store and have invested significant time and money to certify our solution is PCI compliant.
What brands does 10 Over Surf Shop stock?
10 Over Surf Shop stocks a full range of brands, including Lightning Bolt Surf Clothing, VISSLA, Sisstrevolution, Captain Fin Co, Flying Diamonds, Longboarder Magazine and more.
Do you have a phone number?
Yes 10 Over Surf Shop has a phone number. The phone number is 01637 226 336.
Who owns 10 Over Surf Shop
10 Over Surf Shop (10 Over Surf Ltd) is owned by Chris Thomson. Chris started surfing in 1990 and lives in Newquay.
Where is 10 Over Surf Shop located?
10 Over Surf Shop is located in Newquay, Cornwall.
Where is Newquay?
Newquay, home to 10 Over Surf Shop, is located on the North Coast of Cornwall in the South West of England.