SHIPPING & RETURNS
We offer free shipping on all UK orders over £50.
Click & Collect
We provide free pick up from our Newquay outlet. Order online and select "pick up" and we will arrange a suitable time for you to collect your order at no extra charge.
Other Shipping Options
We offer 24 hours tracked, 48 hours tracked, next day delivery and overseas shipping. Don't see an option that works for you? Contact us and we'll be happy to help.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return please contact us stating the reason for returning and your order number.
10 Over Surf Ltd offers a range of delivery methods, which you can select during the checkout process. We deliver to the whole of the UK. However, please note that certain services might be restricted in some areas, and deliveries may take longer (these areas are listed below).
The working day is classified as Monday – Friday (Bank Holidays are not considered to be a working day).
10 Over Surf Ltd offers free UK delivery on orders over £50
|Royal Mail Standard||4-5 Working Days||£3.49|
|DPD Next Day Delivery||Next Working Day||£5.99|
|DPD Saturday Delivery||Guaranteed Saturday||£8.99|
|DPD Sunday Delivery||Guaranteed Sunday||£8.99|
|DPD Next Day Delivery Before 12pm||Guaranteed before 12pm||£9.99|
Once your order has been dispatched from our warehouse you will receive a confirmation email to let you know it’s on the way.
10 Over Surf Ltd reserve the right to amend orders placed with incorrect delivery options without notice.
10 Over Surf Ltd does not accept responsibility for items being delayed through customs/security checks or adverse weather conditions - There are no refunds on shipping costs unless10 Over Surf Ltd is responsible for the error.
Please note that due to the distance we are not able to offer some delivery options to some areas within the UK. Courier services to the areas listed below will generally take an additional 1-2 working day(s).
Next Working Day, DPD Saturday & Sunday delivery
AB - Aberdeen, BT, Northern Highlands, EI (ZZ75) All Eire Republic of Ireland, FK Falkirk Northern Highlands, EH18-55, G Glasgow, HS - Isle of Lewis Northern Highlands, HS Oban, IM - Isle Of Man, IV- Inverness Northern Highlands, JE - Jersey, KA Arran, KA Oban - Ayrshire, KY - Kirkcaldy, KW Northern Highlands, KW, Orkney Shetland, PA Oban, PL Northern Highlands, PH Oban, TR, Cornwall, Isles of Scilly, Isle of Wight, ZE - Orkney Shetlands.